Frequently Asked Questions
In many cases, we can write a rebuttal letter that argues the reasons the VA denied your claim using research. To date, less than 1% of our clients have had to reach out for rebuttal letters.
We can assist with all mental health claims (all diagnoses) to include initial, secondary, and review claims (asking for an increase).
Secondary claims are when another disability develops due to a primary disability. Ex: You are service connected for lumbosacral strain and your back condition contributes to depression.
For most mental health conditions/situations (mood disorders, PTSD), no. The current SF-86 (Questionnaire for National Security Positions) has a section about mental health diagnoses (see section 21A-D for full details). Disorders that may impact a security clearance are psychotic disorder, schizophrenia, schizoaffective disorder, delusional disorder, bipolar disorder, borderline personality disorder, or antisocial personality disorder. (see 5CFR parts 731, 732, 736)
A mental health diagnosis does not automatically impact custody. The courts look at severity, the type of diagnosis, or how the diagnosis impacts parenting ability among a few other things.
In general, a mental health diagnosis does not impact weapon ownership. Those who have had involuntary mental health confinements or are deemed mentally incompetent (cannot manage their own affairs) may experience an impact on weapon ownership (Federal Law, 18 U.S Code 922(g)(4)).
Please contact us as each situation is different. The FAA updated mental health regulations as of June 26, 2024. Most pilots and air traffic controllers are no longer impacted (14 CFR, part 67).
Step 1: Book an appointment
Step 2: We send several links to an informed consent and an intake package (questionnaire and access to your HIPAA compliant where you will upload medical records.
Step 3: Attend your HIPAA-compliant telehealth (video) appointment.
Step 4: Receive your document(s) within 48 business hours.
Therapy appointments are not required, but can be helpful to you personally and in your claims process. Our therapy focuses on coping skills specific to your own concerns (ex: how to manage your depression stemming from chronic pain).
An IMO is a written medical opinion regarding a veteran’s disability from a private doctor using their own format and often allows for more personalized information than in a DBQ. A DBQ is the standardized VA form that are condition specific. Private doctors may also fill out DBQs. Currently, there is not a DBQ available to private providers for initial PTSD claims.
As a disabled veteran-owned company, we think care/medical evidence should be affordable. We have a low overhead, do not advertise, and rely on word-of-mouth referrals. We do not have a full-time customer service team and Dr. Venda responds to the majority of inquiries herself. You may have to wait a few hours for a return call/email.
We have always kept a low profile to ensure a personalized experience for each of our clients. At no point will we become “a nexus mill.” A positive reputation is important to us and we are slowly realizing reviews are also important. Up to this point, we have never had a review platform, but are very open to hearing about your experiences (both good and bad) so we can adapt and make changes if needed. Please feel free to share our information with another Veteran in need or leave us a review on Google, Reddit, etc.
We regularly check the updates in the 38CFR and M-21-1 regulations to ensure the most accurate and quality documentation. As VA requirements change, we update our services as needed.